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Privacy Policy

1. Privacy at a glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data are all data with which you can be personally identified. Detailed information on the subject of data protection can be found in our privacy policy listed below this text.

Data collection on this website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the section “Notice on the responsible party” in this privacy policy.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form.

Other data is collected automatically or after your consent when visiting the website by our IT systems. These are mainly technical data (e.g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be used for contract processing.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this and other questions on the subject of data protection at the address given in the imprint.

Analysis tools and third-party tools

When you visit this website, your surfing behavior can be statistically evaluated. This is done primarily with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting

The content of our website is hosted on our own company server. However, certain services such as email, DNS and other technical infrastructure services are provided by external service providers.

Own company server (Self-Hosting)

Part of the website is operated on our own server located on our business premises. The personal data collected on this website is partially stored on this server. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The operation of our own server is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offering (Art. 6 para. 1 lit. f GDPR).

We have implemented technical and organizational measures (TOM) to ensure the security of the data on our server. These include in particular:

  • Firewall systems
  • Regular security updates
  • Access restrictions
  • Encryption technologies
  • Regular backups

External services (IONOS SE)

We use the services of IONOS SE, Elgendorfer Str. 57, 56410 Montabaur, Germany, for the following technical services:

  • Email hosting (email servers)
  • DNS management (Domain Name System)
  • SSL certificates
  • Other technical infrastructure services

When using these services, personal data (in particular IP addresses, email addresses, communication data) is transmitted to IONOS and processed there. IONOS processes this data on our behalf in accordance with Art. 28 GDPR. We have concluded a data processing agreement (DPA) with IONOS.

The processing is based on Art. 6 para. 1 lit. f GDPR (legitimate interest in a professional and reliable provision of the technical infrastructure) as well as Art. 6 para. 1 lit. b GDPR (contract fulfillment).

Privacy policy of IONOS:
https://www.ionos.de/terms-gtc/terms-privacy

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g. when communicating by e-mail) may have security gaps. Complete protection of data against access by third parties is not possible.

Notice on the responsible party

The responsible party for data processing on this website is:

X Wache GmbH
Lilienstr. 20
30167 Hannover

Telephone: 0511 / 89799633
E-mail: info@xwache.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period has been mentioned in this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate deletion request or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial retention periods); in the latter case, deletion takes place after these reasons cease.

If you have consented to data processing, we process your personal data on the basis of Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, if special categories of data according to Art. 9 para. 1 GDPR are processed. In the case of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Art. 49 para. 1 lit. a GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of § 25 para. 1 TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, we process your data if this is necessary for the fulfillment of a legal obligation on the basis of Art. 6 para. 1 lit. c GDPR. Data processing may also be carried out on the basis of our legitimate interest according to Art. 6 para. 1 lit. f GDPR. The relevant legal bases in each individual case are informed in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business activities, we work with various external parties. In some cases, it is also necessary to transfer personal data to these external parties. We only pass on personal data to external parties if this is necessary for the performance of a contract, if we are legally obliged to do so (e.g. disclosure of data to tax authorities), if we have a legitimate interest pursuant to Art. 6 para. 1 lit. f GDPR in the disclosure or if another legal basis permits the disclosure of data. When using order processors, we only pass on our customers’ personal data on the basis of a valid contract for order processing. In the case of joint processing, a contract for joint processing is concluded.

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ASSERTION, EXERCISE OR DEFENSE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, their place of work or the place of the alleged violation. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser address line changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, deletion and correction

Within the framework of applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time at the address given in the imprint. The right to restriction of processing exists in the following cases:

  • If you contest the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 para. 1 GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data may – apart from being stored – only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a member state.

4. Data collection on this website

Cookies

Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion is carried out by your web browser.

Cookies can come from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies enable the integration of certain services of third-party companies within websites (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary for carrying out the electronic communication process, providing certain functions you desire (e.g. for the shopping cart function) or optimizing the website (e.g. cookies for measuring the web audience) are stored on the basis of Art. 6 para. 1 lit. f GDPR, unless another legal basis is stated. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of this consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or generally, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.

You can find out which cookies and services are used on this website in this privacy policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address (possibly anonymized)

This data is not merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this, the server log files must be collected.

Contact form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases (e.g. after your inquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Inquiry by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The processing of this data is based on Art. 6 para. 1 lit. b GDPR, if your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage ceases (e.g. after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Integration of external content and JavaScript

(1) This website integrates external content and JavaScript code from third-party providers to provide various functions. When you visit a page that contains such external content, a connection is established to the servers of the respective third-party provider, whereby personal data (in particular your IP address, browser information, date and time of access) is transmitted to these third-party providers.

(2) The integration is carried out for the purpose of optimizing our offer and providing additional functions for our visitors. The legal basis for the processing is Art. 6 para. 1 lit. f GDPR (legitimate interest). If consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time.

(3) We would like to point out that when using external content, data may be transferred to third countries (in particular to the USA) that do not offer a level of data protection comparable to the EU. In these cases, the data transfer is carried out on the basis of Art. 49 para. 1 lit. a GDPR (consent) or Art. 46 GDPR (standard contractual clauses). You can revoke your consent to data transfer to third countries at any time.

(4) The following external content is integrated in detail:

[Please list all external services here, e.g.:]

6. Google services

We use various services of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter “Google”) on our website. Google is a company of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

The processing of your personal data by Google services is carried out on the basis of your consent (Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG), if this has been requested. You can revoke your consent at any time. If no consent has been requested, the processing is carried out on the basis of our legitimate interest in optimizing our online offering (Art. 6 para. 1 lit. f GDPR).

The transfer of data to Google in the USA is based on the standard contractual clauses of the European Commission (Art. 46 para. 2 lit. c GDPR), which oblige Google to comply with the European level of data protection. Further information can be found at: https://policies.google.com/privacy/frameworks.

a) Google Analytics

(1) This website uses Google Analytics, a web analytics service of Google Ireland Limited. Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there.

(2) We have activated IP anonymization on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet use to the website operator.

(3) The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

(4) The storage period of the data collected by Google Analytics is 14 months. No further storage takes place.

(5) You can prevent the storage of cookies by adjusting your browser software accordingly. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

(6) This website uses Google Analytics with the extension “_anonymizeIp()”. As a result, IP addresses are processed in shortened form, so that personal reference can be excluded. If the data collected about you has a personal reference, it is immediately excluded and the personal data is immediately deleted.

(7) We use Google Analytics to analyze the use of our website and to regularly improve it. With the statistics obtained, we can improve our offer and make it more interesting for you as a user.

(8) Third-party provider information: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy policy: https://policies.google.com/privacy, Opt-Out: https://tools.google.com/dlpage/gaoptout?hl=en.

b) Google Maps

(1) This website uses the map service Google Maps via an API. The provider is Google Ireland Limited. To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

(2) The use of Google Maps is in the interest of an attractive presentation of our online offers and easy findability of the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time.

(3) Further information on the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy.

c) Google Fonts

(1) This website uses so-called Google Fonts for the uniform display of fonts, which are provided by Google Ireland Limited. When you call up a page, your browser loads the required fonts into your browser cache in order to display texts and fonts correctly.

(2) For this purpose, the browser you use must connect to Google’s servers. This gives Google knowledge that our website was accessed via your IP address. The use of Google Fonts is in the interest of a uniform and appealing presentation of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time.

(3) If your browser does not support Google Fonts, a standard font will be used from your computer.

(4) Further information on Google Fonts can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://policies.google.com/privacy.

d) YouTube

(1) This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited. When you visit one of our pages that contains a YouTube video, a connection is established to YouTube’s servers. The YouTube server is informed which of our pages you have visited.

(2) If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

(3) The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG; the consent can be revoked at any time.

(4) Further information on the handling of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy.

7. Your rights

You have the right at any time:

  • To receive information about your personal data stored by us (Art. 15 GDPR),
  • To have incorrect personal data corrected (Art. 16 GDPR),
  • To request the deletion of your personal data stored by us (Art. 17 GDPR),
  • To request the restriction of the processing of your personal data (Art. 18 GDPR),
  • To receive your personal data in a structured, common and machine-readable format (Art. 20 GDPR),
  • To revoke your once given consent at any time (Art. 7 para. 3 GDPR),
  • To lodge a complaint with a supervisory authority (Art. 77 GDPR).

8. Changes to this privacy policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

9. Questions about data protection

If you have questions about data protection, please send us an e-mail or contact the responsible party named at the beginning of this privacy policy.

Status: June 2026